If you don't submit your order below, the work will NOT get done. Do NOT send your parts without submitting an order online first.
I have seen many boxes that have arrived with barrels poking out the side, holes in the box, missing caps on shipping tubes etc. Please properly pack all boxes.
FAQs
Q. How can I ship you my upper?
A. Equipment to be worked on can be sent by any standard courier to the address at the bottom of every page.
Q. How much is return shipping?
A. I dont know how much return shipping is until I pack and weigh the parts the day I send them back. I charge ACTUAL costs, I dont round up or down.
If you decline insurance at checkout, your parts will be return shipped WITHOUT insurance.
Q. I'm sending a complete upper, what should I take off?
A. Remove EVERYTHING you dont want lost/broken in transit that we dont need to do the work you are wanting done. If we are contouring a barrel,
there is no need to leave rail mounted lights and BUIS in place.
Q. What is the usual turn around for shop work?
A. If you follow the directions, and order on-line, we usually dont have your gear more than 5 to 7 business days.
Q. Can I pay for shop services with a check?
A. Yes. Order on-line per SOP, and put all 777s in the CC fields and a note in the comment section you are sending a check. Be sure to include enough for return shipping.
Q. I am getting ready to send an AR-15 barrel for threading. Do I need to take the sight Base off ?
A. No, the FSB can be left in place.
Q. My upper is scheduled to be delivered on Monday, but you are closed.
A. Someone is in the shop 6 days a week to accept deliveries.
Q. Will you let me know when my upper arrives?
A. No. Please get package tracking and track it yourself. I get several packages a day and dont have time to check them all when they arrive.
Q. I need a SS barrel contoured. Do I get a discount because it doesnt need parkerizing?
A. No. The smoothing/deburring of SS takes as much of our time.
Q. Is it safe to contour a Stainless Steel barrel?
A. I've never seen a problem with it. As long as it's not for excessive full auto use, neither will you.
Q. Do you offer LEO discounts on Shop Services?
A. Individually, no. If your dept. has several bolts to ramp or barrels to thread, then we can talk.
Q. I'll be by your shop in the morning, can I drop off my barrel to be threaded and pick it up that afternoon?
A. No. The shop work is all done off site, on the other side of town. Items are picked up and dropped off daily.
Q. I'll be by your shop in the morning, can I drop off my barrel to be threaded and pick it up when its done?
A. Yes, but please still place the order on-line.
Q. I'll be by your shop in the morning, can I drop off my barrel to be threaded and have you ship it to me?
A. Yes, but please still place the order on-line, and supply a box to ship it in.
Q. If I add specific notes for work to be performed, is there an extra charge?
A. No. we encourage detailed requests. WARNING - be sure you know what you are requesting. We will deliver exactly what you ask for, which isn't always what the customer wants.
Q. Is having an upper shipped directly to you from another vendor something you have done before?
A. No problem, its done all the time. Please still place the order on-line and make sure your name is on the box.
Q. Who is responsible for the shipping boxes?
A. The customer is responsible for making sure the box they ship the parts in is durable enough for the return trip, and that the finished product fits back in the box.
Q. If my part comes back to me with a ding/dent/blemish that wasn't there when I sent it what do I do?
A. You'll need to file an insurance claim with the carrier the package was shipped through. If any damage occurs while in our possession - If we drop/mishandle your part, we will tell you and we will take care of it at our expense. We are not responsible for any damage that happens during shipping.
Q. Instead of a brake, I was thinking about one of the thread protectors on your site, can they be perm. attached?
A. Yes.
Q. How many flutes do you guys do on barrels?
A. 3, 4, or 6
Q. I have seen people put ops inc brake (with 12th model) and collars on 16" barrels, my question is can you do the same with any AR barrel?
A. If the barrel can come out of the upper/receiver, we can put an OPS brake and collar on it.
Q. Are there an issues cutting chrome lined barrels?
A. Not in our experience after cutting several thousand.
Q. Can regular store order items be combined with shop services and shipped together?
A. Yes. Order everything on line, put a note in the comment section at check out to ship at once. Also put a note in the box to remind us.